How to order your piece

Three ways to order

• WhatsApp: the fastest. Message us on +966 57 953 1003. We reply as fast as we can, and we're available 24 hours.
• The order form on the home page: three steps, and we reply on WhatsApp.
• Email: info@asala3d.com.

What to send us

• The type: a custom piece, charms, a logo, giveaways, pottery tools, a figurine or something else.
• A description, the quantity and the date you need it by.
• A photo, a sketch or an STL / 3MF file if you have one.
• Your preferred finish: matte, smooth sanded or glossy.

After we receive your request

We send you a free quote with the price and the production time, and once you approve, we start:

• You send the idea: a photo, a sketch on paper, or a ready STL or 3MF file.
• We design it and send it to you, and you request changes before printing.
• We print it on a Bambu Lab P2S in your colours.
• We finish it by hand and ship it to you.

Price and payment

The price depends on the design, size and material, and we send you a free quote once we have the details.

We agree on payment with you over WhatsApp: bank transfer or an online payment link. Custom orders take a 50% deposit, with the rest paid before shipping. There are no payments on the website itself.

Timing and shipping

Production time depends on complexity and quantity, and we confirm it in your quote.

We ship to every city in Saudi Arabia in 2–5 days. Shipping to the Gulf countries is available on request, with the cost included in your quote.

• Small pieces: 2–4 working days
• Medium pieces: 4–7 working days
• Large or complex pieces: 7–14 working days
• Shipping inside Saudi Arabia: 2–5 days